Cancellations & Refunds

Last updated: July 2026

How This Works

Shuffling Invites is a bespoke, commissioned service — every website is designed individually after a conversation on Instagram or email, so there is no fixed-price, self-serve purchase for a standard refund policy to apply to. Instead, cancellation and refund terms (for example, deposits or project-stage cutoffs) are agreed with you directly before any design work begins, and confirmed as part of your booking.

Questions About Your Project

If you need to change or cancel a project already in progress, or have a question about the terms agreed for your booking, email hello@shufflinginvites.com and we'll work it out with you directly.

Contact

For anything else, reach us at hello@shufflinginvites.com.